Refund policy

At ASPYRE, we want you to love every piece you purchase. If something isn’t quite right, we’re here to make it right.

Eligibility for Returns

You can return eligible items within 30 days of delivery for an exchange, store credit, or refund.

To qualify:

Items must be unused, unworn, and unwashed
Original tags and packaging must be intact
You must provide proof of purchase (order number or receipt)

Non-Returnable Items

For safety reasons, we cannot accept returns on:

Final sale or clearance items
Gift cards

Email us at asypresupport@gmail.com with your order number and reason for return.
We’ll reply within 2–3 business days with return instructions.
Pack your item securely and ship it using the provided return label (if applicable).

Note: Return shipping costs are the customer’s responsibility unless the item arrived damaged or incorrect.

Refunds

Once your return is received and inspected, we’ll notify you via email.
Approved refunds will be processed within 5–10 business days to your original payment method.
If you paid with store credit or a gift card, your refund will be issued as store credit.

Exchanges

If you need a different size or color, contact us at asypresupport@gmail.com before returning your item. We’ll do our best to hold your desired item while your return is processed.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos of the issue. We’ll replace or refund your item at no cost to you.

Late or Missing Refunds

If you haven’t received your refund:

Check your bank or card account again.
Contact your payment provider—it may take time before your refund is officially posted.
If you’ve done all this and still haven’t received your refund, email us at asypresupport@gmail.com.

If you have any questions about returns or refunds, reach out anytime:

📧 aspyresupport@gmail.com

🌐 www.aspyreofficial.com